📞 Contact First Aid Direct

Have a question about your order? Need help choosing the right first aid kit for your workplace or school? Call, email, or send us a message — we’re here to help!

📱 Call Us

416‑417‑5487

Mon to Fri • 8:30 AM – 8:00 PM ET

Mailing Address

Address: 55 Northfield Dr E, Waterloo, ON N2K 3T6

📧 Email

info@firstaiddirect.ca

We reply within 1 business day

📦 Shipping

Fast delivery across Canada with tracked orders

Shipping Info →

💬 Product Help

Not sure what you need? We’ll help you find the right fit.

Browse First Aid Kits →

💡 Why Choose Us

🇨🇦 Proudly Canadian
📦 Huge selection of workplace and school kits
🔁 Easy reordering & refill options
🙋 Friendly, expert service by phone or email
⭐ Trusted by Canadian businesses for 25+ years

❓ Frequently Asked Questions

📍 Where do you ship?

We ship across Canada from coast to coast with tracking on every order.

🚚 How fast do you ship?

Most orders ship within 2–5 business days. Longer lead times are needed for custom orders. You’ll receive a tracking number by email once your order is on the way.

📦 Can I reorder supplies or refill a kit?

Yes! We offer kit refills and replacement items. Visit our Refills Collection to order by item or kit type.

🧠 Can you help me choose the right kit?

Absolutely. Call us at 416‑417‑5487 or email info@firstaiddirect.ca with your workplace size and type.

📣 Need Help Fast?

Call us directly or email anytime. You can also use the form below — we typically reply within one business day.

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