Office, Retail & Facility First Aid Kits
Whether you manage a corporate high-rise, a boutique retail store, or a commercial property, ensuring the safety of your staff and patrons is a daily priority. While these environments may lack heavy machinery, slips, falls, and sudden medical emergencies are common. Our office and retail first aid kits are built to the national CSA Z1220-17 standard, guaranteeing your business easily passes occupational health and safety (OHS) audits across Canada.
Under OHS regulations, standard corporate offices and retail floors are classified as Low-Hazard environments, requiring Type 2 (Basic) Kits. However, large commercial facilities often have high-hazard maintenance or utility rooms that necessitate Type 3 kits, while public-facing lobbies are prime locations for AEDs (defibrillators).
Not sure what your storefront or office floor requires? Scroll down to our Office & Retail Compliance FAQ for guidance on worker headcounts, AEDs, and facility management requirements.
Requirement Matrix: Outfitting Your Workspace
| Workspace / Environment | 1 Worker (Solo Kiosk) | 2 – 25 Workers | 26 – 50 Workers | 51 – 100 Workers |
|---|---|---|---|---|
| Offices & Retail Floors (Low Hazard) | Type 1: Personal Kit | Type 2: Basic (Small) | Type 2: Basic (Medium) | Type 2: Basic (Large) |
| Facility Maintenance Rooms (High Hazard) | Type 1: Personal Kit | Type 3: Interm. (Small) | Type 3: Interm. (Medium) | Type 3: Interm. (Large) |
| Building Lobbies & Common Areas | Highly Recommended: AEDs (Defibrillators) and Biohazard Bodily Fluid Clean-Up Spill Kits. | |||
*For large corporate offices or multi-level retail stores with over 100 workers, kits must be proportionally distributed across the space. For example, a 200-employee office might require four Medium Type 2 kits spread across different floors.
Office & Retail Compliance FAQ
What type of first aid kit is required for a standard office or retail store?
Standard corporate offices and retail storefronts are considered low-to-moderate hazard environments. Under the CSA Z1220-17 standard, these workplaces require a Type 2 (Basic) Kit. The size of the kit (Small, Medium, or Large) is determined by the maximum number of employees working on a single shift.
Do we have to count customers when sizing our first aid kit?
Legally, occupational health and safety (OHS) regulations base the required kit size solely on your employee headcount per shift. However, if your retail store sees high foot traffic, it is strongly recommended to "size up" your kit to ensure you have enough supplies to assist injured patrons without depleting your legally mandated staff supplies.
Does a large commercial building need a first aid room?
In most provinces, a low-hazard workplace (like an office tower) requires a dedicated First Aid Room when there are 200 or more employees working on a single shift. Property managers should check specific provincial regulations, as having multiple distinct corporate tenants may affect how this rule applies.
Are AEDs mandatory in retail stores or offices?
While OHS laws generally focus on first aid kits, many provinces have enacted or are moving toward legislation (like the Chase McEachern Act) that strongly encourages or mandates AEDs (Defibrillators) in public-facing buildings, malls, and large offices. They are critical life-saving devices for sudden cardiac arrest.
Do our maintenance and facility staff need different kits?
Yes. While the administrative office requires a Type 2 Basic kit, a building's maintenance shop or boiler room involves tools, electricity, and higher risks. These areas are considered high-hazard and legally require a Type 3 (Intermediate) Kit.
Should we buy a metal or plastic cabinet?
For a clean, dry office environment or retail break room, a standard plastic cabinet is perfectly compliant and cost-effective. However, if the kit will be placed in a high-traffic hallway, warehouse backroom, or utility closet, a wall-mounted metal cabinet is recommended for added durability.
Can we buy refill packs when our bandages expire?
Yes. You do not need to buy a brand new cabinet every time supplies are used or expire. We offer complete CSA-compliant refill packs, making it easy and budget-friendly for office managers to keep their existing kits fully stocked and legally compliant.